Important Information Regarding COVID-19

Dear Valued Patients,

 

As your dental team, our top priority is your health and well-being.  Under normal circumstances we are predominantly focused on your oral health, although we are always evaluating your general health status as well.  The coronavirus has forced all of us to shift our focus to the health and well-being of our entire community.  After a great deal of consideration, our office has decided to limit the patients we see in the office to dental emergencies through April 5th.  This will allow us to maintain a low patient flow in the office, and minimize non-emergent interactions in order to protect our patients, our team members and our community.  We care deeply about all of you, and we feel it is our obligation to help protect you and those most vulnerable in our community.  We also want to do our part to keep our healthcare systems working efficiently. 

 

With this is mind, we want you to know that we are still open to you for dental emergencies.  Although it feels in some ways that life has been put on hold, there is a chance that some of you will need emergency care during this time.  If you have a true dental emergency, then you should seek care to ensure that no problem progresses to the point of needing to go to the hospital.  If you are nervous about visiting the office during this time, please reach out to us.  Fortunately, as a small office, we are very likely to be able to arrange for you to be the only patient in the office during treatment.  Patients of record can contact Dr. Kluth by calling the office at (518)374-6845 if they have any questions. 

 

Of course, we ask that you avoid coming to the office if you are sick, have a fever or cough, have traveled in the last 14 days or if you or a family member has been asked to be quarantined. 

 

Our office has always adhered to and exceeded recommended infection control standards.  We practice universal precautions, which means that we work hard to protect every patient from the many infectious diseases that are present today, not just the coronavirus.  We wipe down surfaces in our working rooms with medical-grade disinfectant after each patient, use new disposable barriers for each patient, and adhere to strict autoclave sterilization procedures for all non-disposable instruments.  Your protection has always been at the forefront of our practice. 

 

We anticipate being in the office on Mondays, Wednesdays and Fridays during this period.  If we are not in the office when you call, you may leave a message or contact Dr. Kluth directly through the answering service.  The American Dental Association has currently recommended these precautions be followed for three weeks, and we will be continually monitoring the situation and may make changes to our protocols as needed. 

 

We apologize for any inconvenience that rescheduling appointments may cause.  We look forward to seeing you again when we are able.  Your beloved staff, Suzanne, Donna, Judy, Debbie and Anne, are already planning on adding extra days to their schedule so that you can all be seen as soon as possible once things get back to normal, reminding me again of what a wonderful team I have inherited with this office.  Thank you all for your understanding. 

 

Best wishes,

Jennifer Kluth DMD